COVID 19 UPDATED CLIENT POLICY
In these Terms and Conditions, ‘you’, ‘your’ and ‘attendee’ refers to any person(s) named on the registration form (and anyone added at a later date) and ‘we’, ‘us’ and ‘our’ refers to Yoga 4 Love.
Removing Partial Refunds:
Upon feedback from our Tema Y4L, the tiered cancellation penalties segment of our Change/Cancellation policy was not sensitive nor reflective of these current times. In replacement of the cancellation penalties will be a full ‘credit’ refund to be used toward a future reservation.
Removing Tied Number of Days to Cancel:
The tiered number of days made it additionally stressful to know when to make this difficult decision. Since booking retreats and booking flight habits have changed so drastically we have eliminated the tiered number of days and instead a 60 day mark to “see how things are”.
At 60 days before event:
Yoga 4 Love Inner Goddess Retreats, Inc. will reassess the current travel restriction* situation and make a decision at that time if modifying dates needs to be considered/is necessary.
A representative from Yoga 4 Love Inner Goddess Retreats may reach out, via email, to the ‘point of contact’ if we feel a discussion about modifying dates need to be considered. If you have not heard from a Yoga 4 Love Inner Goddess Retreats representative, it is your responsibility to contact Yoga 4 Love Inner Goddess Retreats inquiring about the current status of your event dates and if date modification is an option/necessary.
If Yoga 4 Love Inner Goddess Retreats is in agreement that date modification is necessary due to most current travel restrictions*, 100% of your current deposits/payment will be made available as a credit towards a future reservation.
Starting the day the current travel restrictions are released, the credits will be available for 12 months.
60 days or more before event:
Choosing to cancel or make any date changes in bookings will be considered as a cancellation of those dates.
50% of deposits to date will be applied as an admin fee.
50% of deposits to date will be transferred as available credits to a new reservation – if the dates can be filled.
However, if travel restrictions* are imposed, then 100% of deposits will instead be made available as a credit for a future reservation.
Starting the day the current travel restrictions are released, the credits will be available for 12 months.
Exceptions will always be looked at on a case-by-case basis.
PRICE – Deposit and Payment
Your payment is in exchange for the registration and activities and/or accommodation(s), outlined on the website retreat listing. Flight, transportation, travel insurance, excursions and additional services not outlined are not included.
CANCELLATIONS AND REFUNDS
NOTE: This policy is in effect for all bookings registered. All deposits are non-refundable, even if booking using a discount code or if it’s included in another program. If you forfeit or cancel your spot WILL NOT be given another discount code for a future event.
We have the right to change our policy at any time. Any changes will be reflected on future orders not past orders.
Guarantee starts from the purchase date. Refund requests or products returned after the refund policy has expired are not subject to a refund and a refund will not be issued.
We reserve the right to cancel any guest at any time for any reason deemed necessary by our staff, Team Y4L, or facillitators. No refunds will be given.
Upon a refund being processed please allow 5 to 15 business days for the transaction to post to your account. Transaction times may depend on the policies of your bank or credit card companies.
It is your responsibility, in writing (email is acceptable) to request the appropriate refund or credit.
If you have to questions or need to cancel, please inform us immediately by email email@example.com
We will respond within two (2) to four (4) business days with a confirmation letter and outline the steps to take to continue the process. If you have not heard from someone within five (5) business days it is your responsibility to follow up with Yoga 4 Love if a written confirmation from Lisa’s Riches, LLC DBA Yoga 4 Love had not been issued to your addressing your needs and your letter.
No cancellation can be considered accepted until issue of the cancellation email is generated in writing and you have received confirmation via email. You will be sent an email which will be required to reference in any subsequent correspondence.
All cancellation, rescheduling and replacement charges will be based on the total cost of the retreat and accommodation(s). Any discount offer originally made will be void and not considered in the refund process.
The following scale of charges will apply and exceptions will be looked at on a case-by-case basis:
RETREAT CANCEL OF RESERVATION IS POSSIBLE within 3 days of purchase (72 hours). Email must be sent and documentation in writing with your request to cancel. This scale will apply to any discounted or postponed bookings as well. If the date you cancel is:
• 100+ days prior to the start date: 5% of the total cost and any PayPal/credit card fees will be charged as an admin fee and is non-refundable.
• 81 – 99 days prior to the start date: 10% of the total cost and any PayPal/credit card fees will be charged as an admin fee and is non-refundable.
• 61 – 80 days prior to the start date: 15% of the total cost and any PayPal/credit card fees will be charged as an admin fee and is non-refundable.
• Less than 60 days prior to the start date: 20% of the total cost and any PayPal fees/ credit card will be charged as an admin fee and is non-refundable.
CANCEL OF RESERVATION IS POSSIBLE after 3 days of purchase. Email must be sent and documentation in writing with your request to cancel. If you cancel:
• 100+ days prior to the start date: 10% of the total cost and any PayPal fees/ credit card will be charged as an admin fee and is non-refundable. If reservation can be filled, 90% of payment may be applied to another retreat with Lisa’s Riches, LLC DBA Yoga 4 Love.
• 81 – 99 days prior to the start date: 25% of the total cost and any PayPal/ credit card fees will be charged as an admin fee and is non-refundable. If reservation can be filled, 75% of the remaining deposit or payments will be given as a credit towards a future retreat with Lisa’s Riches, LLC DBA Yoga 4 Love and the remainder (minus credit card fees) will be returned. If reservation cannot be filled, deposit and payments to date is non-refundable.
• 61 – 80 days prior to the start date: 60% of the total cost and any PayPal fees/ credit card will be charged as an admin fee and is non-refundable. If reservation can be filled, 40% of the remaining deposit will be given as a credit towards a future future retreat with Lisa’s Riches, LLC DBA Yoga 4 Love and the remainder (minus credit card fees) will be returned. If reservation cannot be filled, deposit and payments to date is non-refundable.
• Less than 60 days prior to the start date: 80% of the total cost and any PayPal fees will be charged as an admin fee and is non-refundable. If reservation can be filled, 20% of the remaining deposit will be given as a credit towards a future future retreat with Lisa’s Riches, LLC DBA Yoga 4 Love and the remainder (minus credit card fees) will be returned. If reservation cannot be filled, deposit and payments to date is non-refundable.
UNUSED SERVICES OR DAYS NOT ATTENDED
No refunds will be made for any unused services or if you choose not to attend certain days.
TRAVEL AND CANCELLATION INSURANCE
To join the retreat it is highly recommended that you have travel insurance. Please be sure that your insurance policy covers you for all relevant SPORT ACTIVITIES you will be engaging upon on your retreat & TRIP CANCELLATION.
Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees. With most agencies, insurance must be purchased within 14 days of making your reservation.
We recommend either World Nomads Travel Insurance or Travelex The location number to purchase WeTravel’s travel insurance from Travelex is 05-1361. This covers you for all activities during a Yoga 4 Love Retreat.
MOTHER NATURE, LIFE AND ANY OTHER OUTSIDE FORCES
Retreats are subject to weather conditions. Mother Nature and other outside forces, including and not limited to travel to and from any location or venue that a Yoga 4 Love Retreat is hosted by or at, and is not under our control. Lisa’s Riches, LLC DBA Yoga 4 Love and any hosts, teachers and/or retreat facilitators are not responsible for any cancellations or delays outside control of any venue or host that a Yoga 4 Love Retreat is held. Lisa’s Riches, LLC DBA Yoga 4 Love and Lisa Ware or any other host affiliated with a Yoga 4 Love retreat are unable to refund or pay compensation due to unavoidable occurrences including severe weather, transportation delays terrorist activity, natural disaster or ﬁre.
Lisa Ware or Yoga 4 Love has never cancelled a retreat to date, and does not plan to do so in the future.
***We strongly encourage you to obtain travel insurance. We do not provide travel/program cancellation insurance that covers these eventualities.***
PASSPORTS AND VISAS
It is solely your responsibility to ensure compliance with the entry requirements into the USA no refunds will be made if any situation results in your being denied entry.
Lisa’s Riches, LLC DBA Yoga 4 Love , WhaleSpirit Sanctuary, or any other venue a Yoga 4 Love Retreat is hosted by or at, is not responsible for delays at any stage of travel to or from the property. No credit will be given for missed days.
TEXAS LAW APPLIES
Yoga 4 Love Online Training Programs and Follow Your Path Mastermind and Mentorship:
Trainee has Lifetime access to your purchased course(s). The courses are accessed and available on our website store. Links are emailed to trainees to access courses, or they are directly purchased on the store.
All courses are accessed through the store.yoga4love.com.
All purchases are final. No Refunds. Team Y4L is available to serve to find a solution for each client.
As a possible solution, credit for another offering or course may be offered but not guaranteed. Each client is addressed on a case by case basis.
No Refunds is our strict policy, and always has been. This is run force whether course or training was accessed, services redeemed or not.
To request a change in End Date, change course or event, trainee or client must send a request in writing via email to: firstname.lastname@example.org
Please book a Discovery Chat to discuss options with Team Y4L at: www.yoga4love.com/discovery
End Date Extensions/Sabbaticals:
There is an End Date for completion for the 200 Hour path, 500 Hour Path and Mastermind Mentorship in which part of the agreement will terminate, regardless of completion. This includes but is not limited to: Coaching sessions (whether used or not) and group chat access. Coaching and unused sessions will automatically expire.
End date may be extended without penalty in the case of work, health, major family emergencies, deaths, severe illness, surgery, emergency travel or workload increase from primary income source, or any other specific circumstances which may apply. In such cases, communication on the part of trainee is of paramount importance. Director will only act appropriately on the basis of what information is given. In a crisis, Trainee may make written request the End Date on extension with a 30, 60 or 90 day suspension with an emailed written notice, approved by
Sabbatical Request must sent be in writing with 30 day advance notice:
Upon approval, End Date will be edited, and due dates will be changed on log.
NOTE: Tuition Agreement will not be edited. All auto payments will continue to draft while on sabbatical. Training Program resumes upon agreed date.
It is the student’s responsibility to resume their online training. If another Sabbatical is requested make sure to email Team in time to make an adjustment to your return date.
An admin fee may incur, if approved.
Academic engagement and respect:
Trainees should see it as their responsibility to engage fully in all online and practical activities. Engaged students demonstrate respect for course material, instructors, and fellow students. Furthermore, trainees can expect the Director
to hold them to clear and consistent academic standards, per their chosen track. Director will assess their work in a fair and timely manner and may email or comment with an indication of feedback or how it might be improved.
Deadlines/Missed assignments/Weekly Logs:
Trainees should consider it their responsibility to turn in all assigned work by the specified deadlines, per their chosen track and specifically completion by End Date.
Due Dates and Google Classroom for 200/500 Hour Trainees:
Due to the importance of tracking online hOMework, logs and personal practice hours, Y4L allows only a few unexcused or late assignments on Classroom.
3 zeroes max per 6 month Semester. Additional zeroes result in Trainee being removed from Classroom. Communications will be given for missed Logs.
Trainee is in agreement to abide by the deadlines established per chosen track. When it is not possible for students to meet their due dates, prompt advance communication is expected with the Director. It is crucially important to send a direct email or hangouts message. This communication will excuse the due date. Trainee is then expected to make up work that week for a reduced grade to stay on track with assignments and course due dates.
DROPPING A COURSE~ APPLIES TO RETREATS, 200/500 and MASTERMIND PROGRAM, OR ANY and ALL OTHER EVENTS/PROGRAMS:
If a client wants to drop a course, it must be done by the add/drop deadline. The add/drop deadline must be received in writing via email within the rescind window of 72 hours, or the first three days after signing the Tuition Agreement. Send to: email@example.com
WITHDRAWING FROM A COURSE:
Dropping a class after the drop/add period has ended is considered a Withdrawal. Client may withdraw from a course after the add/drop period has ended with no penalty, and will have lifetime access to the items in their account on the website at store.yoga4love.com
Client is not and will not be eligible for a refund. Clients on Auto Pay must continue to pay any outstanding balances per original purchase agreement with Yoga 4 Love Online Training Programs Inner Goddess Retreats.
I have read these policies and agree.
As a Yoga 4 Love Trainee I am taking responsibility for my training. I am responsible for all tuition due for services and products and the payment of any fees or charges incurred. I do hereby waive, release, and forever discharge Lisa Ware, this company Lisa’s Riches, LLC, Yoga 4 Love, and its owners, partners, officers, staff, agents, employees, representatives, executors, sub-contractors, landlords and all others from any and all responsibilities or liability from injuries or damages resulting for my participation in any activity or my use of venues, products, services, equipment, or machinery, that this training program offers. I do also hereby release all of those mentioned and any others acting upon this program’s behalf from any responsibility or liability for any injury, damage or loss of myself, my family or my property, including those caused by the negligent act or omission of any person or persons, business entity, including landlord, and owners, agents, partners, subcontractors, sublease or employees or others acting on their behalf or in any way arising out of or connected with my participation in any activities, equipment, service or product use by myself at this facility.